Privacy Policy | PHC Palm Harbor Concrete

1. Introduction

PHC Palm Harbor Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect information that you provide directly to us, including:

Name, email address, phone number, and mailing address
Property information and project details
Payment information (processed securely through third-party payment processors)
Communications you send to us, including emails, phone calls, and form submissions

We also automatically collect certain information when you visit our website, including:

IP address, browser type, and device information
Pages you visit and how long you spend on each page
Referring website or search terms
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

To provide estimates, quotes, and perform concrete services
To communicate with you about your project, appointments, and service updates
To process payments and maintain financial records
To improve our website, services, and customer experience
To send you promotional materials and updates (with your consent)
To comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who help us operate our business, such as payment processors, scheduling tools, and email services
With contractors or subcontractors working on your project
When required by law, such as in response to a subpoena or court order
To protect our rights, property, or safety, or that of our customers or others
In connection with a business sale, merger, or acquisition

All third parties we work with are required to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We may also use third-party analytics tools, such as Google Analytics, to collect information about website traffic and usage patterns. These tools may use cookies and other tracking technologies.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is completely secure.

While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials and personal information secure.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we have about you
Correction: You can ask us to correct inaccurate or incomplete information
Deletion: You can request that we delete your personal information, subject to legal requirements
Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in any email we send

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your information (which we do not engage in).

To exercise your California privacy rights, please contact us using the information below.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

PHC Palm Harbor Concrete
1502 Florida Ave, Palm Harbor, FL 34683
Phone: (727) 387-8183
Email: contact@palmharborconcrete.com